Rising Mobile Number Fraud: Australians Urged to Stay Alert
Authorities are warning Australians to remain vigilant as cases of mobile number fraud continue to rise across the country. The Australian Communications and Media Authority and the National Anti-Scam Centre have issued a public alert, urging individuals to take proactive steps to protect their mobile accounts and personal information.
How Does This Fraud Happen?
Mobile number fraud occurs when scammers gain unauthorized access to a person’s mobile number or telecom account. Once in control, they can intercept verification codes and attempt to access sensitive services.
Experts say scammers often use phishing emails, fake websites, or data breaches to obtain personal information. After taking over a number, they may:
- Access online banking services
- Break into government platforms like myGov
- Hack email and other digital accounts
Warning Signs to Watch
Authorities highlight several signs that may indicate mobile number fraud:
- Receiving verification codes you did not request
- Notifications about account changes you didn’t make
- Unexpected password reset emails
- Sudden loss of mobile signal or “SOS only” display
How to Protect Yourself
Australians are advised to follow simple but effective steps:
- Avoid clicking on unknown links or downloading suspicious files
- Contact your telco only through official channels
- Use strong, unique passwords and enable multi-factor authentication (MFA)
- Keep personal and identification details secure
What To Do If You’re Affected
If you suspect fraud, act immediately:
- Contact your bank to stop any unauthorized transactions
- Inform your telecom provider
- Report the incident to Scamwatch
- Seek assistance from IDCARE (Call 1800 595 160)
Final Message
Authorities are reinforcing the message: “Stop. Check. Protect.”
With mobile numbers now acting as a digital identity, protecting them is as important as safeguarding your wallet or passport.
Source :ACMA
